Returns & Refunds

Refundable within 30 days from the date of purchase.

All refunds must be accompanied by original receipts, packaging, and all merchandise in good condition. We will check the condition of the goods within 7 days after receiving the goods. If the goods are in good condition, we will approve the refund. All the approved refunds will be returned according to your payment path.

Attn: Firstplaytime 

Address: Clayton Court Units 31, The City Works, Welcomb St, Manchester M11 5NB, United Kingdom

Firstplaytime reserves the right to refuse a refund if it does not meet the requirements. In case of dispute, Firstplaytime has the right to make a final decision.

If you have any questions, please call +441612599446 or email to: service@firstplaytime.co.uk.